Turn support notes into structured data
Use Gemini in a Colab notebook to extract support-ticket fields and inspect mistakes.
- Who it’s for
- Application developers and solution engineers
- Where you’ll work
- Google Colab notebook + Gemini API
Before you begin
Use a Google account with Colab access and a Gemini API key from an approved Google AI Studio project. Confirm model availability and quota with your instructor. Keep the key in notebook secrets. This example uses the Gemini API; a Gemini Enterprise subscription is a separate product and access path.
Workshop plan includes
- A Colab notebook with synthetic support tickets
- Schema and evidence checks
- A before-and-after prompt comparison
Your learning path
Official source material
Make it yours
Build a workshop like this.
Start with this learning path, then shape the content, branding, and delivery for your customers.